Chapter 2

 

 

HUMAN COMMUNICATION

 

 

SOLO I Communication Components

 

The building blocks of Communication

 

Communication 1313

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12/10/03

 

Trevor Francis

 

Prerequisites:  None

 

Estimated time for completion:  1 Week

Communication Components

Topics
 

 

A.  Sender and receiver

B.  Messages

C.  Encoding and decoding

D.  Communication channels

E.  Noise in the channel

 

 

Rationale

 

The basic communication components are essential for growing in your knowledge of communication and your ability to communicate effectively.  In this unit, you will be presented with the communicative concept of sending messages, receiving messages, messages, encoding, decoding, types of channels, and guidelines for avoiding and dealing with noise in the communication channels.  Learning these concepts is vital to your success in this course and to your success as a communicator; they are the building blocks for this semester.  This first unit will provide you with the ideas necessary to understand the basics of human communication theory and the needed information to transition to SOLO II. 

 

 

Learning Goals

 

A.  To understand people as both the sender and receiver of messages.

B.  To be aware of messages being sent and received.

C.  To know the differences between encoding and decoding.

D.  To become familiar with communication channels and their use as mediums.

E.  To understand the concept of noise in the communication channel

LEARNING OBJECTIVES

LEARNING RESOURCES

SPECIAL INSTRUCTIONS

A 1.1 Given a role-play, explain, in your own words, which person was the sender and which was the receiver. 

 

A 1.1 Read the “People” section on page 17 in your textbook.

 

A 1.2 Presentation

A 1.1 With a partner, first check to make sure you each understand the concept of sender and receiver, then discusses the “ice breaker” in terms of whom the sender was and who the receiver was. 

 

A 1.2 Complete item A 1.1 in “Self Quiz”

B 1.1 Given a video clip of a conversation, identify at least 2 different types of messages being sent and received by each individual.

 

B 1.1 Read the “Message” section on page 17 in your textbook.

 

B 1.2 Presentation

 

B 1.1 Be prepared to discuss your ideas about what a message is and whether or not you think messages are intentional.

 

B 1.2 Complete item B 1.1 in “Self Quiz”

C 1.1 In one or two sentences, describe the difference between encoding and decoding messages as you would explain it to a friend.

 

C 1.1 Class project

   

 

C 1.1 Check the webpage for a message from me.  Read through it and come ready to discuss whether or not you think the “Internet” was the best way to package the message, and what this says about encoding and decoding.

C 1.2 Complete item C 1.1 in “Self Quiz” 

D 1.1 Given the description of a hypothetical interaction, recognize at least 2 channels that were used to mediate the message.

 

D 1.1 Presentation

 

D 1.2 Group Exercise

 

D 1.1 With a partner, come to a consensus on what type of channel was used in the group exercise and share your answer with the class.

D 1.2 Complete item D 1.1 in “Self Quiz”

E 1.1 Given a hypothetical situation, state at least 2 types of noise.

E 1.1 Read the section “Noise” on page 19 of your textbook

 

E 1.2 Presentation

E 1.1 Write 1 paragraph describing the type of noise that is most prevalent in your life.  Bring it to class for discussion.

E 1.2 Complete item E 1.1 in “Self Quiz”

Bibliography:  Harter, L., Nelson, P., Pearson, J., Titsworth, S., (2003).  Human Communication. New York NY, McGraw-Hill


Self Quiz

Now that you have finished the unit on communication components, take a moment to make sure you can have learned the objectives by completing this self-quiz.  After you have completed the quiz, check to see how you did by using the answer key on the next page.

 

A 1.1   Write in your own words, definitions for the following 2 terms.

 

1.  Sender

 

2. Receiver

 

Complete the following True/False question.

 

3.  ____People are simultaneously the senders and receivers of messages?

 

B 1.1    What are the two forms a message can have?

 

1.

 

2. 

 

C 1.1   State in your own words definitions for encoding and decoding.

 

1.

 

2.

 

D 1.1   Define communication channel in your own words, and give 1 example of a channel that you use daily.

 

 

E 1.1    In what 2 ways can noise occur in a communication transaction? Give 1 example of noise that influences you most.

 

1.

 

2.

 

Answer the following true/false question.

 

3.  ____Noise is any interference in the encoding and decoding process that reduces message clarity?

 

 

Answer Key

 

 

 

A 1.1

 

1.  A sender is the initiator of a message

2.  A receiver is the intended target of the message.

3.  True.  Because of nonverbal communication, people simultaneously send and receive messages.

 

B 1.1

 

1.  Messages can be verbal

2.  Messages can be nonverbal

 

C 1.1

 

1.  Encoding is the process of translating an idea or thought into a code.

2.  Decoding is the process of assigning meaning to an idea or thought in a code.

 

D 1.1

 

A communication channel is the means by which a message moves from the source to the receiver of the message. 

 

Examples:  Airwaves & Cable for you televisions fans.  In person-to-person communication, you send your messages through a channel of sounds waves that enable receivers to see and hear you.

 

E 1.1

 

1.  Internally.  Noise can have internal causes (i.e., psychological, emotional)

2.  Externally.  Noise can exist in the environment around a person (i.e., the sound of construction work outside a classroom)

 

Examples:  Daydreaming, anxiety, depression, loud sounds, distracting sites.

 

3.  True. Anything that interferes with message construction or message transfer is noise.

 

 

*If you missed any of the questions, you should review the SOLO material again.

 

Evaluate this SOLO!

 

 

Please take a moment to complete the following questionnaire.  Your answers will not affect your grade in this course, but, rather, will help me to evaluate and improve the SOLO for this unit.  Thanks for your help!

 

 

1)  Did you use the SOLO in studying this unit?

            Yes____     No____

 

 

2)  Did you feel it was helpful to have the SOLO?

            Yes____     No____

 

 

3)  Did I do a good job of explaining what the SOLO was designed to do and how to use it?

            Yes____     No____

 

4)  The SOLO helped me to organize my study for this unit.

            Yes____     No____

 

5)  The SOLO reduced my anxiety level.  I knew what I was to learn, how to learn it, and could feel confident that testing would be related to what I had learned.

            Yes____     No____

 

6)  Do you feel that SOLOs similar to this one would be helpful if provided for each unit of the course?

            Yes____     No____

 

 

7)  Would you like to see other instructors use SOLOs for their courses?

            Yes____     No____

 

 

8)  To improve this SOLO, I would suggest: